Updated October 22, 2014
It once again has been brought to our attention that one or more unscrupulous individuals have been placing fraudulent phone calls claiming to be representatives from Lutheran Social Services (LSS). These types of fraudulent calls have been taking place intermittently for nearly two years now. Every time we learn of a new twist on this scam, we make every attempt to notify our residents, clients, donors, volunteers, staff and other friends of LSS of these scams.
Often times, the callers use a technique called “spoofing” which tricks the receiver of a phone call into thinking the call is coming from a different individual or organization than it really is. In our case the callers are programming their Caller ID to cite Lutheran Social Services as the originator of the call.
If you receive a call from anyone claiming to be raising money for LSS or any of its programs and services, please remember the following:
- The LSS Foundation currently does not solicit funds via telephone.
- The LSS Foundation does not raise funds on behalf of any other organization or cause.
- Never give the caller any personal information about yourself or any other family member. This includes verification of names, addresses, phone numbers, email addresses, social security numbers, places of employment or anything that could be used to identify you or someone residing in your home.
- Never give the caller any financial information, including bank account, debit card or credit card numbers or the names of any financial institutions with which you conduct business.
- End the call as quickly as possible. Immediately write down the date and time of the call, whether or not the voice was that of a male or female and if there were any distinguishing characteristics to the caller’s voice. In addition, if a phone number appears on your caller ID, please note that number also. Then, please report this information to the police.
We value the trust you place in LSS and are doing everything we can to identify the callers and stop these unwanted calls. As we work towards solving this dilemma, your assistance in helping us track these fraudulent calls is greatly appreciated.